Terms & Conditions

Please read these Terms & Conditions carefully. By using our website, joining our WhatsApp community, or booking a lot with us, you agree to them, together with our Business Policy, Return & Refund Policy, Shipping & Delivery Policy, Privacy Policy, Disclaimer and our written Buyer Protection Plan.

1. Who we are and our role

AK Brands Marketing© (“AK Brands Marketing”, “we”, “us”) is a business-to-business liquidation sourcing partner, operating since 2016, with its registered office in Davangere and a branch in Bangalore, Karnataka, India. We procure, market and manage surplus inventory transactions from start to finish. We are not a marketplace or a broker. When you book a lot, you deal directly with AK Brands Marketing, with one point of contact from booking to delivery.

We do not own, represent, or act on behalf of any brand or manufacturer, and we are not an authorised dealer, distributor or service partner of any brand.

2. Who may buy from us

Our lots are sold to businesses and adults aged 18 and above, for commercial purposes such as resale. By booking, you confirm that you are buying for your business and not as a consumer for personal use.

3. Lots and listings

• Every lot is liquidation or surplus stock, sold as is, where is, and is not 100% fresh.
• Variance of up to 10% of a lot, such as minor damage, dust or mismatch, is standard in this trade and is accepted by the buyer at booking.
• Lots go through our verification process before listing. Photos, videos and descriptions are indicative, and the actual goods may differ slightly.
• Lots are sold at or above the stated minimum quantity. Quantities, rates and availability can change without notice. If we find an error in a listing, we may correct it or withdraw the lot before it is confirmed.

4. Booking and when a contract is formed

You book a lot by messaging us on WhatsApp with the lot number. A binding contract for the lot is formed only when we confirm your booking and receive the booking amount that we have asked for. From that point we hold the lot for you and take it off sale.

5. Prices and payment

• The lot rate is stated per unit, and GST is charged and invoiced as applicable. Freight and other delivery charges are additional unless the lot says otherwise.
• Payment follows the structure in our Buyer Protection Plan: a part payment (30%) to book, and the balance (70%) after the packing-video checkpoint, or as otherwise agreed in writing at booking.
• Pay only to the bank or UPI details that we have confirmed to you in writing, from our official WhatsApp number or email. We will never ask for your card PIN, passwords or one-time passwords.
• If the balance is not paid as agreed, we may release the lot, and the booking amount is treated as set out in section 7.

6. Delivery

Delivery is arranged as described in our Shipping & Delivery Policy. After booking, we share the packing video within 2 to 3 days, hand the goods to the courier or transport company within a further 2 to 3 days, and you get the tracking number or Bilty within 2 to 3 days after that. These are our usual timelines, not guarantees, and can be delayed by weather or climate, festival seasons, heavy workload, strikes, holidays, long holidays, or emergencies.

7. Cancellation of a booking

A booking is a firm commitment. We do not entertain a change of mind after booking. If a buyer cancels after booking, the amount paid at booking is not refunded, which is the normal practice in the liquidation lot trade. In certain cases, and at our discretion, we may refund the booking amount within 48 hours. If we are unable to supply a booked lot, the amount you paid is dealt with under our Buyer Protection Plan.

8. Buyer Protection Plan and claims

Our written Buyer Protection Plan covers listing accuracy, the 30% / 70% payment structure with a packing-video checkpoint, a refund within 7 working days for non-delivery, and cover for defects beyond the 10% tolerance, with a verification process and fixed refund timelines.

• A claim for defects above the 10% tolerance must be raised within 2 days of receiving the stock.
• A continuous 360-degree unboxing video is mandatory for any claim above the 10% tolerance. Claims made late, or without the video, cannot be accepted.
• The detailed process is in our Return & Refund Policy. If anything differs from the written plan, the written plan applies to the protections it covers.

9. Buyer responsibilities

• Check each lot’s details, quantity, minimum quantity, rate and condition before booking.
• Give correct business, delivery and contact details.
• Make sure your resale of any lot is lawful, including any brand or trademark restrictions, labelling and packaging requirements, licensing, and tax rules that apply to you.
• Check the consignment on arrival and record the unboxing, as set out in our Shipping & Delivery Policy.

10. Conduct

We work with serious buyers and sellers only. Do not give false information, make fraudulent payments or claims, or post misleading, abusive or unlawful content on our website or WhatsApp community. We may remove anyone from our community, or decline or cancel a transaction, where these standards are not met, and we may take legal action to protect our business.

11. Intellectual property

The AK Brands Marketing name, logo, tagline and website content belong to us. You may not copy or use them without our written permission. Brand names and logos of other companies that appear in listings belong to their owners and are used only to describe the stock.

12. Disclaimer and limitation of liability

Our Disclaimer forms part of these terms. To the extent permitted by law, and without affecting the protections in the Buyer Protection Plan, we are not liable for indirect or consequential loss, loss of profit or loss of business. Where we are found liable, our liability for any single claim is limited to the amount you paid for the lot concerned.

13. Events beyond our control

We are not responsible for delay or failure caused by events beyond our reasonable control, including natural events, strikes, holidays, carrier disruptions, government orders, or emergencies. We will tell you as soon as we reasonably can.

14. Privacy

How we handle your information is described in our Privacy Policy.

15. Changes to these terms

We may update these terms from time to time. The latest version, with its date, is always on this page. A booking is governed by the version in force on the day of booking.

16. General

• If any part of these terms is found invalid, the rest continues to apply.
• We may send notices to you on WhatsApp, by email or by phone, using the details you gave us.
• These terms and the documents named above are our complete agreement with you about your purchase.

17. Governing law and disputes

These terms are governed by the laws of India. We will first try to settle any dispute through good-faith discussion. If that does not work, the dispute is subject to the jurisdiction of the competent courts in Karnataka, India.

18. Contact

AK Brands Marketing©
Registered Office: Davangere, Karnataka, India
Branch: Bangalore, Karnataka, India
Email: abdul@akbrandsmarketing.com
WhatsApp: +91 86605 02217
Website: akbrandsmarketing.com