Our Policies
We want every buyer and seller to know exactly how we work before they do business with us. These are the key points, followed by links to the full documents.
Key points at a glance
- One point of contact from booking to delivery, and a written Buyer Protection Plan.
- Sold as is, where is. Lots are liquidation or surplus stock, not 100% fresh. Up to 10% variance is standard and accepted at booking.
- We do not own or represent any brand. Brand warranty and brand service do not apply.
- Payment: 30% to book and 70% after the packing-video checkpoint, as set out in the Buyer Protection Plan.
- After booking: packing video within 2 to 3 days, handover to the courier or transport company within a further 2 to 3 days, and the tracking number or Bilty within 2 to 3 days after that. Delays can happen.
- Not delivered? A refund within 7 working days under the Buyer Protection Plan.
- Defects beyond 10%? Report within 2 days of receiving the stock, with a mandatory 360-degree unboxing video.
- Cancelling after booking: a change of mind is not entertained, and the booking amount is not refunded. In certain cases, at our discretion, a refund is made within 48 hours.
Read the full documents
- Terms & Conditions: the agreement between you and AK Brands Marketing.
- Business Policy: how buying and selling work, step by step.
- Return & Refund Policy: the Buyer Protection Plan, how to raise a claim, and cancellations.
- Shipping & Delivery Policy: packing, freight, timelines and checking your consignment.
- Privacy Policy: how we handle your information.
- Disclaimer: as-is stock, brands, listings and limits of liability.
Questions?
Message us on WhatsApp or email us. We are happy to explain any policy before you book.
AK Brands Marketing©
Registered Office: Davangere, Karnataka, India
Branch: Bangalore, Karnataka, India
Email: abdul@akbrandsmarketing.com
WhatsApp: +91 86605 02217
Website: akbrandsmarketing.com